Phantasialand: How cookie-free videos enhances an emotional UX

How do you make the fantastic worlds of a theme park come alive digitally? Phantasialand provides the answer on its digital platforms: a high-quality web experience filled with lovingly crafted videos that convey emotions, spark excitement, and whet the appetite for the real, immersive experience.

However, in the past, there was a significant issue: all video content, whether decorative video loops or content videos, could only be displayed after users consented to cookies. Yet today, nearly half of all website visitors consistently reject cookies. The result back then: no videos for this significant portion of the audience.

Today, things look different: 100% of Phantasialand's website visitors see every video.

To ensure that videos on your website reach everyone, a European video hosting solution is needed that legally allows for the display of videos without cookie consent. This is where Ignite comes into play.

Working together with Phantasialand's digital agency, the migration from Vimeo to Ignite was swiftly completed. Since then, data protection, performance, and user-friendliness have been equally prioritized in video integration.

We're excited that we've created a solution allowing every website visitor to enjoy our beautifully crafted, high-quality videos.

Or, as the performance marketer would say: Video reach has been sustainably increased.

A solution that also impresses in numbers and facts

  • +40% more video views: Thanks to GDPR-compliant, cookie-free integration, the video content now reaches all website visitors. This is a significant increase compared to the old Vimeo integration.
  • Minimal effort, maximum emotion: Thoughtful UX in video management ensures quick access and allows videos to unfold their full impact effortlessly.
  • No limits in UX: When integrating videos, there are no more wishes left unfulfilled. Whether in stages, tiles, as background, or as video players embedded in content—everything is possible.

The right technology for enhanced performance and convenience.

  • API Integration: After uploading, employees simply need to copy the Ignite video ID to embed videos on the website.
  • Dedicated Storage: Videos are delivered via Phantasialand's own first-party domain (videos.phantasialand.de), the gold standard for media content delivery on the internet.
  • Custom Video Qualities: Decorative videos, such as background clips, are also available in a quality specifically optimized for Phantasialand's high traffic requirements—an option we offer to customers with particularly high demands.
  • Streamlined Migration: Hundreds of videos were (automatically) migrated from Vimeo to Ignite with the support of our agency and backed by our dedicated support team.
  • Efficient Integration: By transferring IDs and metadata, all videos were quickly and seamlessly replaced without any interruption.

Why it matters

Premium video content is costly to produce. It would be a loss if it were only available to a limited audience or if poor performance prevented it from having its full impact.

With Ignite, Phantasialand ensures that every visit to the website captures the park's fantastic worlds —improved UX, more emotion, no cookies, GDPR compliance, and impressive performance.